We decided to upgrade our choice of buying a K18-EBT to a K25-E full upright model from Kawai at Millenia Walk yesterday, as it seemed more expressive. A tough decision to make. Hopefully, when it gets delivered to our house, the sound and touch will be as good as it should be. We also got a set of coasters for its legs to prevent them from scratching the marble floor when it’s moved. A metronome was offered to us at a discount and we were even served special Chinese tea by their boss as we stayed to chat. Well, that’s a thumbs up from us for their warm service!